HOUSE KEEPING

We provide fresh, clean linen for all the beds once a week or more often should it be necessary. We also provide some fun and stimulating toys but your cat can bring his or her own blankets and toys.  It’s a good idea to bring something from home that is familiar to reassure your cats whilst you are away.  If possible, please bring your cat’s brush and comb so that we can give him or her a daily groom.

Wet and dry food must be supplied by the owner.  Please ensure that sufficient food is supplied for the entire stay in sealed zip lock bags labelled with your cat’s name. Our kitchen do supply larger labelled, individual containers to store all the food bags in for the duration of the stay.

Cats are provided with litter trays which are cleaned/changed at least twice a day or more if it so demands.  A record of your cat’s litter movements are kept and if problems are encountered, it is noticed immediately and dealt with without delay.

Your cat will get lots of cuddles from a real cat loving person with individual and stimulating playtime and a daily brush where required.  Equally, less sociable cats are not a problem for us, we understand how they work too.

MEALS

The lodge does not supply meals and request that you please provide such.  This is so that we do not have to change your cat’s diet and let him/her get adjusted to a new food.  It takes at least a week to 10 days for a cat’s stomach to settle on new food and there is no need to upset his/her stomach with a change of food.
We feed our guests the exact same way that you would at home (wet or dry, with or without medication, or extras, etc.) with all specialised dietary requirements being administered upon Owner’s supply and instruction. Please ensure that exact feed instructions are given in writing on the booking form. Medication can be administered if necessary with instructions given in writing

AllPaws Lodge maintains a daily record of dietary habits, behaviour and general health of each cat under its care, together with love and cuddles.

WE ALSO OFFER

• AllPaws Lodge offers competitive daily rates;
• Reservations exceeding one month qualify for a discount.
• Feliway available for guests on request *
• We cater for shorter stays when you need to be away on business.
• Heating optional in all units during Winter months;
• Heated beany bags available for beds during winter months and colder evenings
• Enrichment to stimulate all their senses
• Sneeze barriers
• Observation and wellness report on departure of every guest
• Close proximity to 5 major Veterinary Clinics, and 3 major Veterinary Hospitals offering 24 hour emergency services.
• Veterinary medicines and Homeopathic remedies catered for and administered.
• Specific medical diets as advised by your veterinary clinic must be supplied by owner.
• Natural, Vet approved medication available for cats that are distressed by thunder and storms.
• All medication administered by experienced staff.

*This is a plug-in diffuser similar to those used to diffuse liquid mosquito repellent. Feliway is a scientifically formulated hormone that mimics the pheromone released by your cat when it is feeling relaxed and secure. Very few stressed out guests do not respond positively to the Feliway.

 HEALTH & MEDICAL CARE

We believe that all guests visiting the lodge are thoroughly loved by their owners and well cared for.  Our guests are fully up to date with annual vaccinations and parasite free. That means that every cat that stays with us has been for a check-up and vaccination by a registered Veterinarian within the last 11 months. It is the owners’ responsibility to see that this is done and to provide proof, in the form of a vaccination booklet. This is to ensure that your cat is not at risk of being exposed to or bringing in contagious diseases whilst in our care.

To ensure that all cats are protected and safe, vaccinations must be up to date and cats should be vaccinated at least 14 days BEFORE arrival. NO exceptions to this rule will be allowed. Deworming and flea/tick treatment prior to arrival is also required.

If, for any reason, your pet cannot be vaccinated, a letter from your vet explaining the reason why must be provided.

No guests will be admitted without this proof.

We reserve the right to admit guests into isolation should they present with any symptoms that could comprise the health of other guests.

All units are cleaned twice a day as hygiene and cleanliness are very important. Each cat’s wellbeing is monitored daily. A good quality litter is used. If there are any concerns, there is a vet close at hand.

All guests should be flea free. We reserve the right to treat your cat with Capstar if we find evidence of flea activity. This is a once off, extremely effective and safe tablet. Outdoor time is suspended for 24 hours after treatment, by which time all fleas will have been eliminated.  This treatment is followed up by Frontline.  The cost of the treatment will be added to your account.

Should your pet’s stay at the lodge exceed the active period of the treatment, a second treatment of Frontline will be administered and added to your account.

Please be aware that when you submit your booking form you agree that should your pet need any medical attention we will treat it as one of our own. You agree to be liable for the cost of ANY vet treatment necessary.

We have a vet on call 24 hours a day.

We understand just how difficult it is to part with your beloved pet, even for a few days.  Inspections and visiting of your pets is encouraged and welcomed by prior arrangement. We encourage you to come and view the cattery, meet us and be reassured.